Sale FAQs

No code needed. Sale prices are already marked on the site and come off in your cart.

No extra codes during the sale. These prices are amazing just as they are!

Spend $80 or more and we'll pop a pair of stainless steel heart studs in your cart for free. It's a Black Friday exclusive, one per order, while stocks last. Your cart shows how close you are, and the gift adds itself once you reach $80.

Yes. Gift bundles get an extra 10% off their already-saved bundle price.

Not long! Once a style sells out it's gone, so grab your favourites while you can.

We do our best to get every order out the next business day, even during the sale. At our busiest times it can occasionally take an extra day or two, and Express Post orders are always packed first. You'll get an email with tracking as soon as your parcel is on its way.

Standard tracked shipping: $9.90, estimated 3–8 business days.
Express tracked shipping: $11.90, estimated 1–3 business days.
Free standard shipping on Australian orders over $100.

Regional and rural areas may take a little longer. We ship worldwide too, with free standard international shipping on orders over $200 AUD.

Check our Christmas postage cut-off dates and order before the date for your area. If it's getting close, choose Express.

Yes, our normal returns policy applies. Items need to be unworn, in saleable condition and returned within 30 days. View our full returns policy.

• Apparel at 50% off can't be returned.
• For hygiene reasons, we can't refund earrings for change of mind.

Email us at hello@sisterandsoul.com.au and we'll sort it out for you.

Yes! Add your message in the order notes at checkout and our team will handwrite it on a card in your parcel. Every order gets a handwritten card from us too.

No. So many of our parcels are gifts, so we only ever send receipts by email.

All debit and credit cards, PayPal and Afterpay, chosen at the last step of checkout.